Shipping & Delivery
Where do we deliver? We ship across the United States.
Shipping Cost: Enjoy Free Standard Shipping on all orders.
Delivery Details
- Handling Time: 1 business day (Mon–Sat)
- Transit Time: 1–3 business days (Mon–Sat)
- Order Cut-off Time: 8:00 PM EST
Multiple Addresses
We do not support multiple shipping addresses in a single order. For multiple destinations, please place separate orders.
Order Status & Tracking
Once shipped, you'll receive an email with a tracking number. Please allow up to 48 hours for tracking updates.
If your order hasn't arrived within 20 days, email us at contact@hobbyextra.shop with your name and order number.
Returns & Exchanges
We accept returns within 30 days of delivery if unused and in original condition.
If your item arrives damaged, email us with your order number and a photo. We'll do our best to resolve it.
Customer Support
We're available Monday – Saturday, 9:00 AM – 8:00 PM EST for any inquiries.
📍 Address: 2111 E 18th St, Brooklyn, NY 11229, United States
📞 Phone: +1 448 203 5470
✉️ Email: contact@hobbyextra.shop
🕐 Available: Monday – Saturday, 9:00 AM – 8:00 PM EST
💬 Live Chat: Available on website